Ellen Steuer

We had a fantastic experience in our first ever Disney cruise and a major factor for that success was Ellen! She guided us from start to finish, shared tons of tips about things I hadn’t even thought of (the deck that you can walk around the whole ship? The rainforest room? The fun dining experiences you shouldn’t skip?) and patiently answered my non-stop stream of questions, always with a smile. She is herself a big Disney lover and her Disney cruise knowledge reflects that 100%. I also appreciate the reminders and details she sent us in preparation for our trip so we didn’t feel overwhelmed with all the information. I feel more confident now about planning our next Disney cruise (with Ellen’s guidance, for sure!) and I know it will be amazing thanks to all the knowledge I have now thanks to Ellen!

Ellen is an amazing advisor. She’s so enthusiastic, competent, committed and happy to help. She organized a birthday celebration for our 9 year old and completely overwhelmed her with Disney regalia when we arrived in our stateroom.

Ellen was spectacular to work with. I get anxious planning trips and she made everything so easy. It was our first ever cruise as a family and we are now Disney cruise converts and cannot wait for our next one! Having someone as responsive, honest, and fun as Ellen helping us plan made all the difference!

We just returned from an amazing Disney Cruise that Ellen helped us book and the experience was spectacular. From start to finish, Ellen was super communicative, answering all of our questions with patience and knowledge. Because Ellen has been on several cruises herself, what really stood out was the level of expertise and advice she was able to provide - from the character meet-and-greets to the special dining experiences. She also gave us insider tips and reminded us when we need to check-in or book excursions. Thanks to Ellen, our Disney Cruise vacation was smooth from start to finish. It was such a stress-free experience, and my family had an unforgettable time onboard. I would absolutely recommend them to anyone looking to book a Disney cruise!

Although we had planned and gone on Disneyland trips as a family before, this was the first time we had a trip planned for our family from start to finish, and it was well worth it. Instead of the constant work of looking for hotels, park dining reservations, figuring out the park reservations versus the park tickets, we just had one point person who took care of every detail for us. She emailed us reminders of what we needed to do when, and if a process was confusing, I could call her and she walked me through it with expertise. We had a shuttle waiting for us at the airport, and from that point forward our trip was worry free. We had fun perks like lanyards and pins, early entry to parks with our on site hotel, and it felt like the easiest and most fun trip to Disneyland ever. Thanks Ellen!!

I am so grateful we had Ellen as an advisor for our Disneyland trip. This was our first Disney vacation as a family and she made such a difference in ensuring we planned and budgeted for the magical trip we wanted. Up front I appreciated that she took the time to get to know what we were wanting and presented us with some different price options and packages available. Ellen never made me feel pressured to spend more than we wanted but also understood our desires well so she could advise on what to prioritize to have the best experience. Ellen made it easy to pick just the right dates and hotel for our trip. She got us set up with everything we needed and then checked in to make sure we were all set. She gave us tips on dining reservations, early park entrances that came with our hotel, how to maximize the day without running out of steam, etc… As our trip approached she made sure we were all set, even checking in when we got to the resort to make sure everything was as magical as we hoped. Getting to tell our son, hey you aren’t going to school today, we are going to Disneyland, was a dream come true. Our family had a wonderful time, my husband who hasn’t been in decades fell in love with Disney all over again as he wandered through the Galaxy’s Edge. We Soared Around the World at California Adventure; Ellen having giving us great advice on how to balance both parks in one trip. We came home happy, with light sabers and a lifetime of memories. After this magical experience I wouldn’t even think about planning a Disney trip without Ellen as my advisor.